We will always aim to deliver your order within the delivery slot selected by you at the time you place your order.
If nobody is available at the primary delivery address (nominated by you at the time you place your order) to take delivery of the order, we will leave notification of the delivery instead to a secure place (nominated by you at the time you place your order).
Our deliveries are made with “no signature required”. In the event that nobody is available to take delivery of your order at either your primary or secondary delivery address or you ask us to leave your goods unattended at a secure place, The Farm Butcher expressly disclaims all liability that may arise in consequence of the delivery being left unattended, including, without limitation, theft, tampering or contamination, however caused.
If your delivery is refused or not accepted at a recipient’s address, we can not take responsibility for this and cannot offer a free replacement.
We only ship to Mainland UK addresses excluding the Scottish Highlands.
Events outside our control, for example, extreme weather conditions, may occasionally mean we are unable to deliver your goods at the time agreed. In these circumstances, we will contact you as early as possible to rearrange the delivery time. In such an event, our liability to you shall be limited to the price of the goods ordered and the cost of delivery.
Our Christmas delivery availability and prices are subject to change in the run up to Christmas. All changes will be reflected in the checkout process.
During December, we are unable to change delivery dates on orders placed.
From time to time delivery may take an addition day due to seasonal variations or volume. If you are ordering for a gift or a dinner party we advise to always allow additional time.
We are currently offering a delivery service every Wednesday and Friday. With last orders at 1200 midnight GMT each Monday (for Wednesday delivery) and 1200 midnight GMT each Wednesday (for Friday delivery). You are able to select a delivery slot 30 days in advance should you wish to postpone your order.
Our delivery charges are separated into the following categories:
National Mainland UK Delivery (excluding the Scottish Highlands)
Our free standard delivery is applied to your order when you have more than £50 worth of full price items in your bag.
We do not have a minimum order value; we charge a flat rate of £8.99 for all orders of £50 and below.
Deliveries will be fulfilled by APC Overnight Courier.
Local Delivery within 10km of SN16 9HA
Our free standard delivery is applied to your order when you have more than £25 worth of full price items in your bag.
We do not have a minimum order value; we charge a flat rate of £3.40 for all orders of £24.99 and below.
Deliveries will be fulfilled by The Farm Butcher.